Client Impacts
Getting Unstuck
Challenge: A $4B retailer has been working to address a persistent employee development issue for over ten years. Despite the conceptual buy-in and good intentions of the leadership team, fragmented efforts and inconsistent follow-through had produced less than satisfying results. Their standing in the community, and with their employees, was impacted.
Strategy: COMPIO partnered with the senior leadership team and a cross section of representative employees in a creative problem solving process.
Outcomes: More powerful leverage points were identified, a wider range of potential solutions were generated and several well-considered and complimentary strategies were selected and refined. Careful consideration was given to how to engage key stakeholders, now and in the future. Action plans included strategies to test and communicate the impact of "soft" initiatives on business outcomes as they implement their solutions and act on lessons learned.